Social Media Marketing FAQs for Small Business Owner

Got questions? I’ve got answers. Here’s everything you need to know before we work together — from pricing and platforms to strategy and results.

Social Media Marketing FAQs for Small Business Owner

Got questions? I’ve got answers. Here’s everything you need to know before we work together — from pricing and platforms to strategy and results.

Getting Started

Q: What kind of businesses do you work with?

I specialize in service-based small businesses — think salons, coaches, consultants, boutiques, contractors, and other local pros. If your business depends on being seen online, I can help.

Q: How do I know which package is right for me?

If you’re just getting started, the Starter Social Package gives you a solid foundation. If you’re ready to grow and get consistent, go with the Momentum Package. And if you want to become the go-to brand in your niche, the All-In Authority Package is your best bet. Still not sure? Book a call and I’ll guide you.

Q: What happens after I sign up?

Once you choose a package, I’ll send a quick onboarding form and schedule your kickoff call. From there, I handle the strategy, content creation, and platform setup. You’ll typically be live within 7–10 business days.

Services + Strategy

Q: Do I have to come up with content ideas?

Nope! That’s my job. I develop your content strategy, design your graphics, write your captions, and schedule everything. You’ll review and approve before anything goes live.

Q: What platforms do you manage?

Instagram, Facebook, LinkedIn, and Google Business Profile are included in all packages. With the All-In Authority Package, we can expand to TikTok, Pinterest, or YouTube.

Q: Do you also handle comments and DMs?

Yes, basic engagement monitoring is included in all packages. I’ll flag messages or comments that need your attention and help you respond promptly to build trust with your audience.

Q: Do you offer blog writing or SEO support?

Yes! My Momentum and All-In packages include weekly blog posts optimized for search engines to help your business rank higher on Google and attract more traffic over time.

Pricing + Packages

Q: Are there any contracts?

Nope. All services are month-to-month. You can cancel, pause, or switch packages as needed — no long-term commitment required.

Q: Are there any hidden fees?

None. The monthly rate you see includes all content creation, scheduling, optimization, and reporting. No upsells. No surprises.

Q: Can I customize a package?

Absolutely. If you don’t see a perfect fit, I’m happy to build a custom package that works for your goals, budget, and timeline.

Q: What if I want to upgrade or downgrade later?

You can change packages at any time. Just let me know before the next billing cycle, and we’ll make the switch seamless.

Results + Reporting

Q: How will I know it’s working?

You’ll get a monthly analytics report with insights on reach, engagement, content performance, and growth. We’ll also review what’s working and where to optimize.

Q: How long until I see results?

Most clients see improved visibility and engagement within the first month. SEO and local search traction typically builds steadily over 3–6 months. But with consistent, strategic content — growth is inevitable.

Q: Will this help me rank higher on Google?

Yes — especially if you choose a package with blogs and Google Business Profile optimization. I include SEO best practices in everything I create so your business shows up when people are searching.

Working with Me

Q: Will I be working with you directly?

Yes. When you hire White Birch Marketing, you work directly with me — Sarah. No outsourcing, no middlemen. Just clear communication and consistent strategy.

Q: How do you stay on top of trends and algorithm changes?

I’m a marketing nerd (in the best way). I keep up with social platform updates, SEO shifts, and content trends so you don’t have to — and I build those insights directly into your strategy.

Q: What if I have a launch, event, or promo coming up?

Just let me know and I’ll plan your content around it. I can create custom promo posts, campaigns, and even short-term upgrades for launches if needed.

Still have questions?

Let’s hop on a free strategy call and figure out the best next step for your business.

Book My Free Call

Still have questions?

Let’s hop on a free strategy call and figure out the best next step for your business.

Book My Free Call

What if your social media worked harder for you? We help real small business owners get noticed, title pros, and more—boost their visibility on Facebook, Instagram, and LinkedIn with done-for-you marketing.